Help centreInvoicing

How to raise an invoice

Updated 4 September 2026·4 min read

In Financial IQ you draft an invoice, issue it, then send it. Keeping those three apart means nothing reaches a customer before you are ready for it to.

Nothing sends itself
You will not find a screen here that emails a customer as a side effect of saving. Sending is a button you press.

Before you start

You need the customer on your records first. If they are not there yet, you can add them from inside the invoice. A name and an email is enough to get going and you can fill in the rest later.

Raise the invoice

  1. 1
    Choose the customer and the dates

    Pick the invoice date and how many days you give people to pay. Financial IQ works the due date out from those two, so it always matches your terms.

    New invoice
    Draft
    Customer
    Kingsway Media Ltd
    Currency
    GBP · Pound sterling
    Invoice date
    4 Sep 2026
    Payment terms (days)
    30
    Due date · calculated
    4 Oct 2026
  2. 2
    Add what you are charging for

    Each line takes a description, a quantity, a unit price and a VAT rate. If you bill the same thing regularly, save the line as a template and pick it off the list next time.

    Brand identity, phase two
    1 × £3,600.00 · VAT 20%
    £3,600.00
    Photography day rate
    2 × £600.00 · VAT 20%
    £1,200.00
    Subtotal£4,800.00
    VAT at 20%£960.00
    Total£5,760.00
  3. 3
    Issue it

    Issuing gives the invoice its number and puts it into your books. Until then it is only a draft, so change it or delete it as much as you like.

  4. 4
    Send it to the customer

    Sending is its own step, so you can issue today and send on Monday if that suits you better. Or download the PDF and send it however you normally would.

What each status means

Draft
Only you can see it. No number, not in your books, and safe to change.
Issued
It has a number and it is in your books. From here it counts towards your VAT and your profit.
Sent
The customer has it. We keep a record of when it went and where to.
Paid
Matched against money that has actually landed, either from the bank feed or because you recorded it.

After you have sent it

Record a payment
For anything the bank feed will not pick up by itself, like a cheque or a part payment.
Duplicate
Copies the lines into a new draft. Handy when you are billing the same work again.
Void
Cancels an issued invoice but keeps it, so there is no gap in your numbering.

Invoices that repeat

If you bill a retainer or a subscription, set the invoice to repeat before you issue it.

Make this a recurring invoice
Frequency
Monthly
Every
1
Start date
1 Oct 2026
Max occurrences (optional)
12

Each one turns up as a draft on the date you chose, and waits for you to issue and send it like any other.

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